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  • Writer's pictureSiru Pihlajavesi

Demystifying Software as a Service (SaaS): Benefits and Limitations

Updated: Oct 12, 2023

Software as a Service (SaaS) offers many benefits, but it also has its limitations. Let's explore the pros and cons:


1. Rapid Accessibility: SaaS applications are available immediately upon payment and agreement finalization, allowing organizations to quickly start using the software without delays.

2. Distribution: Adding new users to a SaaS application is seamless and can be done rapidly, making it easy to scale up as your business grows.

3. Maintenance: SaaS applications relieve the burden of maintenance from the users. The vendor takes care of updates, bug fixes, and infrastructure management, allowing organizations to focus on their core operations.


1. Limited Control: Users have little to no influence over application features or the timing of updates. They rely on the vendor's decisions and may experience frustration if certain features or updates are not aligned with their needs or preferences.

2. Integration/Data Access: Integrating SaaS applications with internal systems can be challenging or even impossible, especially for custom applications. The level of data access and integration options provided by the vendor may be limited, which can hinder seamless workflows.

When considering SaaS, it's important to weigh the benefits of fast accessibility, easy distribution, and reduced maintenance against these limitations.

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