The lean transformation in Patria IT applies methods and tools typically used in manufacturing as Sari Torkkola, CIO of Patria, has described in her recent book: Lean asiantuntijatyön johtamisessa (“Managing Knowledge Work using Lean”). Today, the transformation of the IT service organization’s processes has resulted in increased transparency, job satisfaction and effectiveness.
The Predisys SPC software is used to turn data from various service processes and systems into actionable information presented as SPC Control Charts, and provides the Patria IT organization with the easily understood visuals and metrics they need in their daily job functions.
More information on Patria IT and their lean transformation can be found at: